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MCU Network Connectivity Requirements

MCU Ports

Required Ports

TCP ports 3001, 3002, and 9999 must be open at every fire station, in both directions, between the MCU and the servers.

Port Protocol Direction
3001 TCP Bi-directional
3002 TCP Bi-directional
9999 TCP Bi-directional

Every MCU uses a static IP address. You can view the MCU's IP address, gateway, and subnet mask on the MCU under Settings → Network.

Troubleshooting

If the MCU's Network icon shows Not Connected, or the MCU announces a Link Fault, the servers can't reach the MCU. Check that all three ports are open on every firewall between the station and the servers.