CAD integration for station alerting.

The alerting process begins the moment your CAD processes the call. Westnet’s mission critical integration drives the response.

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What the interface does

Receives the call

Westnet’s mission critical API takes in call data from CAD.

Confirms delivery

The Westnet system confirms delivery and activates the smart station equipment with vital incident information.

Fails over

If IP confirmation does not arrive, radio alerting activates without dispatcher action. If the connection drops, the station controller tells the crew, and dispatch gets the same notice.

Supported CAD integrations.

Westnet’s API connects to the CAD platforms below, including several versions from many of these brands. If your CAD is not listed, tell us the platform and version and the solutions team will scope the interface.

Two-way radios we work with.

The radio path is the failover for every alert. The brands below cover most two-way radios in service, and Westnet works with many more.

Logos are trademarks of their owners. Listed to show supported integrations.

What we need to know

Your CAD platform and version

Interface requirements differ between platforms and releases.

Who owns the CAD

County, city or a shared regional authority changes who has to approve the interface.

Existing radio infrastructure

It determines what the failover path looks like.

How an integration project runs

Four stages, planned before anything connects.

01Tell us your CAD

The platform, the version and who owns it.

02Scope it together

Your agency, your CAD vendor and Westnet collaborate on the creation of the interface.

03Test it first

The interface is tested and documented before it goes live.

04Go live with failover

The radio path is ready from day one if IP confirmation does not arrive.

Discuss your CAD integration.

Tell us your CAD platform, the version and who owns it. The Westnet solutions team will scope the interface with you.

Discuss an Integration →