Aircraft emergency alerting system.

Replace the crash phone call chain with single-action, multi-agency alerting, built for ARFF, ATC, and airport operations leadership.

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1 touchevery agency alerted at once

Why airports are moving past crash phones

Problem
Sequential crash phone calls. Minutes lost.

Single-touch simultaneous alerting

One button on a touchscreen. Every responding agency notified at the same moment, with key incident data.

Problem
An FAA audit asks for records. There are none.

FAA-defensible documentation

Every declaration, every agency, every timestamp, captured automatically for Part 139 audits and reviews.

Problem
VoIP fails. Crash phones go down.

Redundancy beyond the crash phone

Architecture independent of the copper and VoIP infrastructure most likely to fail under emergency conditions.

Westnet AES alerts every agency in under a second. A legacy crash phone can take 30.

Both systems answer the same declaration. Westnet goes to every agency at once. The crash phone dials them one at a time, and nothing can be said until everyone has picked up. Run it and watch the clocks.

Same event, two views
0.0Westnet AESseconds to all sixAlert complete
0.0Legacy crash phoneseconds to all sixAlert complete
Westnet AES
one touch · simultaneous
Legacy crash phone
dialed one at a time
Notification race · aircraft emergency

Westnet AES

one touch · simultaneous
0.0s
Alert complete · all 6 agencies

Legacy crash phone

dialed one at a time
0.0s
Alert complete · all 6 agencies
Notification race · aircraft emergency

One declaration. Every agency. Including the ones off the property.

Watch one alert travel across an airport and out to the county. Select a glowing building to see the equipment inside.

How the alert travels

  1. 1
    The tower declares the emergency.One touch alerts on the AES Monitor in the tower.
  2. 2
    The airport responders get it at once.ARFF and its trucks, the AOC and the EOC, in under a second.
  3. 3
    Operations sends police and security.The AOC and EOC dispatch additional resources.
  4. 4
    County dispatch gets the same alert.Off airport property, straight from the tower.
  5. 5
    The county can send mutual aid.A fire station in the next jurisdiction.
  • Westnet alert
  • Sent on by operations
  • Agency to agency
  • Select to see equipment

Based on a Westnet airport installation. Not to scale.

How it works

01

Declaration

ATC enters incident details on the AES touchscreen. One screen, one controller action.

02

Simultaneous alert

ARFF, airport operations and the EOC all receive the same data at the same moment. Police and security follow, dispatched by those centers.

03

Documentation

Every notification, timestamp, and confirmation is logged automatically. ATC stays on the aircraft.

The alert lands in the ARFF station

When the tower declares, the ARFF station gets the incident details at the same moment as every other agency.

  • Incident details on the mapping endpoint at the moment of declaration
  • The same data is delivered to all airport personnel
  • A timestamped record of when the station was notified

Compliance built in. Immediately funding eligible.

FAA Part 139

Notification standard

Documented multi-agency notification with timestamped records.

NFPA 5

ARFF coordination

Aligned with the aircraft rescue and fire fighting standard.

AIP Eligible

Grant-funded capital

FAA grant pathway offsetting capital cost. Mission critical unified communication is a must.

Featured in Firehouse

Westnet technology improves rapid aircraft emergency response at an Air Force base

When two military aircraft emergencies occurred within days, first responders at an Air Force base relied on Westnet’s Aircraft Emergency System to deliver instant alerts and shared situational awareness. This real-world incident shows how automated, simultaneous notification helps crews meet response standards and act decisively when every second counts.

Read the article →

Who it's for

ARFF Chiefs

Operational champion. Speed, documentation, redundancy.

Airport COOs

Executive sponsor. Capital, AIP funding, ISO ratings.

ATC Tower Managers

Operational stakeholder. Workflow and workload.

Airport IT Directors

Technical stakeholder. Architecture and security.

Common questions

Digital Aircraft Emergency Crash Phone & Alerting Systems work by instantly notifying airport personnel and emergency services of an aircraft incident, providing real-time communication and coordination capabilities.

Incident management software in aviation emergencies plays a crucial role by organizing and tracking response actions, facilitating communication among teams, and ensuring compliance with safety protocols.

Advancements in digital aircraft emergency systems include enhanced real-time communication, integration with advanced tracking and monitoring technologies, and improved user interfaces for quicker and more accurate response.

Features included in aircraft emergency systems include real-time alerts, automated notifications, incident tracking, communication tools, and integration with other airport and emergency response systems.

Have anything else to ask? Share your question with us.

Modernize the crash phone.

Talk with Westnet about AES, AIP grant eligibility, and integration with your existing tower and CAD infrastructure.

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